Privacy policy

This privacy policy sets out how Z/Yen Group Limited t/a The Esop Centre (the Esop Centre) uses and protects any information that you give the Esop Centre when you use this website.

The Esop Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or signing up for any of our services, then you can be assured that it will only be used in accordance with this privacy statement.

The Esop Centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 24 2018.

How we collect your personal information

We collect information when you interact with us including (but not limited to) when you visit our websites, sign up for our emails, become a member of the Esop Centre or buy tickets to any of the events we hold (whether online, by email or over the phone).

What we collect

We collect information that is necessary to perform the services you have requested, to keep you informed with what’s on in the employee share ownership industry and that is otherwise necessary for us to operate the Esop Centre as well as improve the experience of our members, event participants and website visitors.

There are circumstances where you may limit the information you provide us with, but this may affect the service you receive or the information we provide to you.

Depending on how you use our website and the services you sign up for, we may collect the following information:

  • name and job title
  • contact information including email address and telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to providing our services, such as your professional field and your subscription preferences
  • how you use our emails - for example whether you open them and which links you click on
  • your Internet Protocol address
  • information on how you use our website

What we do with the information we gather

We use the information we hold about you in a number of ways including to provide information you have asked for, to provide a service you have requested from us, to request additional information from you, to develop and improve our services and to otherwise run the Esop Centre.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For internal record keeping
  • To improve our services and website
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided - you can unsubscribe to these at any time
  • From time to time, we may also use your information to contact you for research purposes, including research relevant to your industry and, occasionally, for our marketing
  • We may contact you by email, phone or mail to provide you with information if you have requested it
  • We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. These procedures are reviewed regularly.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • where applicable, whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at esop@esopcentre.com

We will not sell, distribute or release your personal information to third parties unless we have your express permission

The Esop Centre will share your data with third parties who are performing services on our behalf (for example, venue organisations) but only in so far as it is necessary in order to provide you with services you have requested, where we are required by law to do so or in order to enforce our rights.

Your rights

You may ask for details of personal information which we hold about you, that anything inaccurate is corrected immediately or to request that we stop using your personal information in a particular way. You may also request that your personal data is erased if there is no longer justification for us holding it.

If you would like a copy of the information held on you please write to Z/Yen Group Limited t/a The Esop Centre, 41 Lothbury, London EC2R 7HG. A small fee may be payable for copies.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you would like to change your communication preferences you can do so at any time by logging in to your profile and amending them or by unsubscribing from any email we send using the "unsubscribe" button provided.